01 / 03 · LET'S MAP THE JOURNEYJust enough context for me to understand how customers find, buy and move through it.
02 / 03 · WHERE DOES THE JOURNEY GETS MESSY?
Show me where follow-through starts becoming manual, unclear or inconsistent.
03 / 03 · WHAT NEEDS TO WORK BETTER?A little context about your tools, priorities and what you're trying to improve.
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